HHA Grievance Information
Hockey is an intense sport played at the edges of one’s physical and emotional abilities. Watching hockey is also an intense experience regardless of the ages of the players. With this mind, HHA recognizes that there will be times throughout a season that coaches, players, referees and parents may have disagreements. HHA requires all participants and spectators of a game to be respectful and positive before, during, and after the game.
COACHES, PLAYERS, AND REFEREES ARE NOT TO BE APPROACHED BEFORE, DURING, OR AFTER A GAME WITH DISAGREEMENTS OR COMPLAINTS.
Any parent who fails to adhere to the steps above may be immediately suspended from all games and practices pending a discussion and/or hearing with the HHA Advisory Chair. This policy is set down strictly in an effort to avoid any public scenes at the rink and/or in front of players.
All members and participants are encouraged to settle disagreements personally and informally before following the more formal grievance procedure laid out below.
If a significant concern or incident arises during the season, parents are required to use the 24 hour rule by which they refrain from discussing their concerns with the players, coaches or other parents for 24 hours.
HHA believes the best path to solving problems is open, honest communication. Members are encouraged to communicate directly with the parties involved in order to come to a solution. If a solution cannot be agreed upon, or the parent feels that they need additional support, they are encouraged to complete the Grievance Form.
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The Grievance process is for a serious issue or event that may violate the HHA Code of Conduct or Safesport. This formal process is not for minor disagreements
Steps in the Grievance Process
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Complete the Grievance Form.
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Email the completed form to HHA Coaching Coordinator (cmc@homerhockey.org) and HHA Advisory Chair (hha@homerhockey.org)
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The Coaching Coordinator and HHA Chair decide what parties need to be involved in any further action. Actions could include convening the grievance committee, having a team meeting, etc.
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The Grievance Committee may consist of the Coaching Coordinator, the HHA Advisory Chair, HHA Board member, HHA members in good standing
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The Grievance Committee will decide on what actions need to be taken, take those actions, and record them on the Grievance Form.
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Grievances will NOT be heard during the monthly board meetings. They will be handled separately and in a timely manner.